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Submit a resourceHow to Listen to the User and Hear the Experience
When someone is speaking, do you think about what the other person is saying, or do you think about what you are going to say next? At Active…
FAQ usability
Frequently Asked Questions (FAQs) are a very popular way of providing the answer to users’ questions. In this post I give you some tips to h…
Creating Consistently Colorful User Experiences: Part 2, The Medium
table.default{ width: 100%; border-spacing: 5px; table-layout: fixed; } table.default thead th{ text-transform: uppercase; …
11 Striking Findings From an Eye Tracking Study
If you’ve got a spare 10 minutes today check out Eyetrack III who have published some great findings in their latest eye tracking studies of…
Customer Experience Is an Investment, Not a Cost
Demographics aren’t interesting in and of themselves — businesses benefit from their customers’ (trans)actions. Knowing that som…
Designing For Sign Up presentation by Joshua Porter
A presentation on how to design for sign up pages. Explains steps from interested users to the usage lifecycle.
Concept Maps by dubberly.com
We create concept maps, a type of model, to explore and learn about complex information spaces. By showing everything—the forest and the t…
Components, Patterns, and Frameworks! Oh My!
Somewhere, right now, there’s a team creating a new design with some amazing, never-before-seen functionality. And to take advantage of …
7 Quick CSS Enhancements for Better User Experience
The beauty in CSS is that a tiny directive can make a huge difference in how the page displays. Here are seven quick CSS snippets that will gi…
Userfly: Usability Testing Made Easy
Userfly - Web Usability Testing Made Easy Userfly is described as usability testing made easy. Since my review of Feedback Army I have …
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Latest Resources
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Fi Case study: Designing CNN
When CNN approached Fi it was a thrilling moment here at the agency. Since 1999 we saw the world famous news brand pioneer within the digital …
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Why most UX is shite
I was invited to speak at the MonkiGras event this week where getting a little sweary and ranty is kind of encouraged (it goes well with the c…
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A plea for progressive enhancement
This is vitally important people so listen up. The web now connects a third of our planet. Over 1.2 billion people [1] use the web on devices,…
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