: The things that make for a powerful diagram—legibility, relevance, actionability—are the same things that make for a good deliverable. Like diagrams, simplicity in deliverables is paramount. : http://www.uie.com/articles/good_deliverable/

Mobile apps have exploded in popularity over the past few years. Multi-touch is proving to be a valuable weapon for developers in the mobile market.

: What makes people press the back button, shortly after visiting your website? Why do they bail out so quickly? And what can you do about it? : http://econsultancy.com/us/blog/6924-25-reasons-why-i-ll-leave-your-website-in-10-seconds

: A few weeks ago President Obama visited Palo Alto to raise money the good ol’ fashioned way: a ,400-per-plate fundraising dinner. This tried and true fundraising technique is a great way to raise money if you can get the President of the United States to show up to dinner. But how can you raise [...]

: One of the greatest barriers in e-commerce is that the customer never gets to try out the product before buying it, as opposed to shopping in a physical store. But with the rise of cameras in nearly every electronic device some smart retailers have found ways to use augmented reality to place the virtual [...]

: At the recent DMI conference in London, Geoff Mulgan, once Tony Blair’s ex-strategy advisor and now a leading social entrepreneur, politely explained how ‘social designers’ had ‘entered his space’… and failed. The reasons he gave were their naivete, their lack of knowledge about the public sector and their inability to effect change. While this [...]

: Hi, I’m Teenya Franklin, and I’m with Knowbility.org, a national nonprofit organization in Austin, Texas. We’re hosting a conference in January called AccessU West, to train Web developers and designers, IT managers and administrators, programmers, anyone with IT responsibilities, and IT policy developers regarding usability and accessibility for all customers, including people with disabilities. [...]

: I’ve had a long-standing rule of thumb in product design, which I call “design for the novice, configure for the pro.” I started saying this back in 2001/02, long before the era of Web 2.0, lean startups or even the advent of AJAX. My philosophy emanated from my days of programming and later designing [...]

: Peter Merholz’s rant The Pernicious Effects of Advertising and Marketing Agencies Trying To Deliver User Experience Design is bold, uncomfortable and dogmatic, as all rants should be. : http://www.cennydd.co.uk/2010/on-ux-and-advertising/

: Five Simple Steps to Increase Conversion Rates : http://www.smashingmagazine.com/2010/11/24/multivariate-testing-in-action-five-simple-steps-to-increase-conversion-rates/