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The Right Test at the Right Time

: A/B testing is often spoken of as though in opposition to usability testing. In reality, the two types of tests answer different questions and serve different purposes. Both have a place in a project; in fact, they often complement one another. :

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The other side of intranet efficiency

: I haven’t written anything about intranets on my blog yet. I worked for several years on intranet usability, and after years of counselling feel I’m about ready to talk about my experiences. In this post I’ll tell a story that explains how organisations sometimes think they’re being more efficient when the opposite is true. […]

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Designing for the Digital Age: How to Create Human-Centered Products and Services

: Whether you’re designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today’s digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology. :

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How to ace the UX job application

: If you’re interested in getting a job in user experience (UX), what should you do to make a great first impression? I spoke to Leslie Fountain, Experience Design Director, and Karen Varnavas, HR Co-ordinator, to find out what you should think about when putting together your CV, covering letter and portfolio. :

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