Getting lost in the minutiae of user experience research can affect the way we design for the Big Picture. Writer and user experience lead Jod Kaftan discusses why and how you should strive for design transcendence.
Many iOS users don’t know the basic gestures or default system tools that make using these devices so easy. Designers should be aware of these issues and either offer guidance or provide alternate solutions that compensate for this knowledge gap.
User-centered design is tricky because people don't tend to act predictably. Contributor and Creative Director at The Phuse James Costa explains how useful personas can be to the oncoming design process.
Without careful consideration, users can get irreparably tangled in the weeds of booking a hotel room online. Elaine Simpson of Equator Digital Marketing lays out some ground rules for beginning (and completing) the design of an online booking process.