Multiple attributes of enterprise software affront the otherwise normal, user-centered design process. Designer and researcher Jana Sedivy explores two tools that she’s used to bring the creative process under control.

While we’re busy stuffing ourselves with tasty treats and the company of family and friends, we wanted to take a minute to say farewell to 2012. Associate Editor Kristina Bjoran shares the top five posts throughout the year.

How can we entice people to use a website or application while also teaching them how to use it? Author and UX designer Nathan Barry peels back the cover on his latest book to share a novel approach to traditional onboarding.

eCommerce sites create a hiccup in an otherwise cogent content strategy: one company speaks on behalf of another. Mark White explains what kinds of content manufacturers can provide in order to improve their potential customer’s buying experience.

More commonly used for brainstorming, list-making, summarizing a topic or learning new information, mind maps enable association-based thinking in a non-linear way. Jenny Grinblo shows us how to use them on our product teams to a strategic end.

Organizations shouldn’t seek out “do it all” designers; they should find team players. Fabricio suggests that the best of us leave our desks and involve the rest of the team throughout a project’s lifecycle.

What a difference perspective can make. Based on his experience, Simon Pan shares five tips to help UX designers at digital agencies make the most of their time there.

In the second of his two-part series, Matt Herron shares a number of common tools employed by content strategists. He then explores a number of undeveloped ideas that content strategists might use to facilitate their work.

How can we best help our clients create the content they need for success? In the first of his two-part series, Matt Herron explains how content strategy’s roots in business consulting puts practitioners in the driver’s seat.

With so many avenues to approach mobile, it can be hard to get our bearings. Brad Orego shares and expounds upon Hampton Catlin’s six rules of mobile design to help assess our designs.