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Mission Impossible: Shrinking the UX Process

By: and and Lis Hubert May 9th, 2010 15 Comments

Sticking with high–level concepts allows designers to implement a UX strategy without disrupting a traditionally development-heavy workflow. In this post, Lis Hubert and Gabi Moore recount their story creating a UX process at AnyClip in just three weeks.

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Mission Impossible: Shrinking the UX Process

Facilitating Design Critique

By: ZURB May 4th, 2010 12 Comments

Design critique is arguably one of the most important parts of the design process, but easily one of the least facilitated. In this post, ZURB shows us how to facilitate and act upon the advice of our peers.

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Facilitating Design Critique

10 New UX Books To Look Out for in 2010

By: Paul Seys April 29th, 2010 24 Comments

It’s time to expand your book shelf once again. Paul Seys, the man behind @UXBooks, shares with us 10 up and coming UX books to keep an eye out for in 2010.

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10 New UX Books To Look Out for in 2010

Classification Schemes (and When to Use Them)

By: Donna Spencer April 27th, 2010 24 Comments

Information Architecture is full of tiny decisions with big consequences; like how to best organize your content. In this article Donna Spencer introduces a couple of different classification schemes you can use to organize your content, and provides tips on when and how to use each.

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Classification Schemes (and When to Use Them)

Stopping Shopping Cart Abandonment

By: Erin Jo Richey April 20th, 2010 42 Comments

A good checkout process allows customers to quickly and easily make their purchases online without feeling overwhelmed or confused. In this post, Erin Jo Richey walks us through three common eCommerce usability blunders, and how we can fix them.

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Stopping Shopping Cart Abandonment

Gathering Variables for A/B Split Testing

By: Paras Chopra April 13th, 2010 15 Comments

If practitioners have a firm grasp of the concepts behind A/B testing as well as tools to aid them in the process; the only thing deterring would be testers is the notion of “what to test,” and “why?” In this article, we’ll take a look at how to determine which elements of a website might affect its users.

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Gathering Variables for A/B Split Testing

Designing with Lenses

By: Bill Scott April 6th, 2010 19 Comments

UX designers frequently take a holistic approach to the websites they architect by considering many interrelated factors at the same time. In this post, author Bill Scott provides a worthy counterpoint; a form of reductivism by which we might distill more salient aspects of a user’s total experience.

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Designing with Lenses

Consistency: Key to a Better User Experience

By: Timothy Smith March 30th, 2010 29 Comments

In an effort to provide a quality experience to our users, it’s necessary to be consistent in the design and content of a website. Consistency is a word we tend to hear frequently. The reason for this is: A harmonious user experience separates an amateur from a professional.

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Consistency: Key to a Better User Experience

Taming Goliath: Collaboration with Large Companies (part 2 of 2)

By: Alan Colville March 25th, 2010 8 Comments

After signing the contract, it might seem the hard work is behind you—but that’s far from the truth. As Alan shows us this article, the final of his series, there are plenty of idiosyncrasies facing UX professionals in their work with larger clients.

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Taming Goliath: Collaboration with Large Companies (part 2 of 2)

Taming Goliath: Selling UX to Large Companies (part 1 of 2)

By: Alan Colville March 23rd, 2010 20 Comments

Large companies are the financial backbone of the web industry, but their size and complex organizational structure can make them challenging to work with. In this, the first of a two–part series, Alan explains to readers how to introduce user–centered design to large companies; forging relationships that will mature throughout the duration of the project.

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Taming Goliath: Selling UX to Large Companies (part 1 of 2)
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