Articles tagged with: deliverables

Creating Personas Creating Personas

Beginning and ending with your customer in mind is no simple task. This week, Eeva Ilama shares her experience after attending Cooper’s Putting Personas to Work course.

UX: a Process or a Task? UX: a Process or a Task?

Paul Hershey, Catalina Rusu, and Mike Atherton have all recently asked and answered the question: what IS UX? Is it a process? Is it design? Is it something more, or perhaps something less? In this round up, we look at all sides of the question.