Posts about “deliverables”

What Testing Won’t Tell You

By: March 25th, 2014 2 Comments

What do users think and feel while setting up an online store? This week, Lynsey Thornton from Shopify tells us what the Shopify team learned while investigating this very question.

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What Testing Won’t Tell You

Designing Digital Strategies, Part 1: Cartography

By: February 3rd, 2014 14 Comments

As digital products and services come to comprise an increasingly important part of our everyday life, the division between the digital and the physical begins to blur. We can, for instance, see a washing machine on TV, read reviews of it online, purchase it on our phone, and have it installed by our local shop—all […]

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Designing Digital Strategies, Part 1: Cartography

Digital Literacy, Part 1: Cadence

By: October 3rd, 2013 3 Comments

What does literacy mean for those of us who create the web? In the first of this three-part series, interaction designer Andrew Maier looks at the political affordances of the web and the way in which cadence affects our work.

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Digital Literacy, Part 1: Cadence

Has the Recession Taken Your Experience to the Dark Side?

By: August 20th, 2013 6 Comments

Does maximizing sales come at the expense of a positive user experience? Paul Brooks explains the benefits of focusing on the user goals instead of merely the business objectives, and shows us how to choose good UX instead of dark patterns.

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Has the Recession Taken Your Experience to the Dark Side?

Interviewing the Interviewer, Part 2: A Chat with Maish Nichani

By: July 25th, 2013 Comments Off

How might a team of researchers stay in sync? In the second of this two-part interview series, user researcher Steve Portigal asks Maish Nichani to pull back the curtain, so-to-speak, on the inter-workings of his consultancy, PebbleRoad.

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Interviewing the Interviewer, Part 2: A Chat with Maish Nichani

Interviewing the Interviewer, Part 1: A Chat with Steve Portigal

By: July 23rd, 2013 10 Comments

What aspects of user research are most commonly overlooked? In the first of this two-part interview series, user researcher Maish Nichani asks Steve Portigal to share some of the highlights he’s learned from his years of study.

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Interviewing the Interviewer, Part 1: A Chat with Steve Portigal

A Confab Recap

By: June 18th, 2013 2 Comments

A few weeks ago, content strategist Marli Mesibov interviewed two speakers in preparation for Confab 2013. Now, in the wake of the conference, she reflects on particularly memorable talks, speakers, and lessons learned.

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A Confab Recap

A User Experience Business of One

By: June 11th, 2013 5 Comments

UX Designers frequently help customers determine how their products resonate with end-users, but what about designers themselves? UX designer Jenny Grinblo explains how she applied the Business Model Canvas to lend style to her professional swagger.

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A User Experience Business of One

Stuck in the Details? Mind Map User Tasks

By: December 4th, 2012 9 Comments

More commonly used for brainstorming, list-making, summarizing a topic or learning new information, mind maps enable association-based thinking in a non-linear way. Jenny Grinblo shows us how to use them on our product teams to a strategic end.

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Stuck in the Details? Mind Map User Tasks

The UX Chameleon and Its Multidisciplinary Skin

By: November 27th, 2012 15 Comments

Organizations shouldn’t seek out “do it all” designers; they should find team players. Fabricio suggests that the best of us leave our desks and involve the rest of the team throughout a project’s lifecycle.

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The UX Chameleon and Its Multidisciplinary Skin
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