Multiple attributes of enterprise software affront the otherwise normal, user-centered design process. Designer and researcher Jana Sedivy explores two tools that she’s used to bring the creative process under control.
Posts about “Design research”
User workshops won’t tell you exactly what to do but, if run correctly, they can give you invaluable insight at the crucial early stages of a project. Craig Brewster explains everything you need to know to setup and run an in-person event with your users.
What’s the best order for the options in your dropdown? Kate Roberts shares her design process, the results of her usability tests, and tips you can use to improve the forms on your site.
Facebook didn’t just nail “social;” they created it. But where they sometimes fail – and where Google+ could win out – is usability. Liz Carlson of UserTesting shares results of their organization’s latest usability study.
User testing is a key part of validating design decisions, but what if the design of the test itself is invalid? Robert Kerr provides a number of perspectives by which we can reevaluate our current research methods.
Have you ever walked into a room and promptly forgotten what you came in for? Tim Minor helps us understand why this happens and what it means for our digital experiences.
Many initial ethnographic research endeavors require significant ramp up time on the part of the researcher. Andrew describes how to use an informal diary study to jumpstart your next qualitative user research session.
In order to really understand how and why design studios work, though, designers must look beyond design. Senior product manager at Case Commons and UX Booth contributor Jim Lindstrom points us to social psychology and behavioral economics to better understand the dynamics.
When used well, product videos can be a valuable asset to any e-commerce site. Usography founder Paul Bryan continues his e-commerce discussion with a journey into the ins and outs of product videos.