Articles tagged with: education

Stakeholders are People Too Stakeholders are People Too

Designers practice and perfect developing empathy for users. In order to communicate their designs, they need to have empathy for stakeholders, too. This week, author Tom Greever provides advice on how to get through to the stakeholders.

Increasing Customer Empathy from Day One Increasing Customer Empathy from Day One

One person can easily focus on the user's experience. But a company like Shopify, which has doubled in size three times in three years, needs to seek out ways to encourage UX. This week, author Lynsey Thornton shows us how Shopify ensures that each new employee will learn to empathize with the users.