Posts about “storytelling”

Considerations for the Facebook Commerce Experience

By: June 14th, 2011 12 Comments

Monetizing social media is an elusive but desirable target for retailers both large and small. According to Forrester Research’s annual retail study with Shop.org, 72% of retailers plan to increase social marketing spending in 2011, and the ever-popular Facebook is unsurprisingly central to their strategy.

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Considerations for the Facebook Commerce Experience

UX London 2011: The Workshops

By: May 26th, 2011 1 Comment

Follow along with UX Booth correspondent Sean Duhame as he shares insights and lessons learned from the workshops of UX London 2011.

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UX London 2011: The Workshops

Are Meetings Broken, or are Other Problems Being Overlooked?

By: February 1st, 2011 9 Comments

For many, it may be easy to point a finger at meetings in the workplace as being a waste of time. Are meetings really the problem, or are there other underlying issues that need to be fixed?

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Are Meetings Broken, or are Other Problems Being Overlooked?

Thoughts on Corporate User Experience

By: January 25th, 2011 16 Comments

The word “corporate” carries with it numerous connotations. Andrew shares his thoughts on the challenges facing big brands as they design corporate user experiences.

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Thoughts on Corporate User Experience

Questioning Authority: Our interview with Colleen Jones, author of Clout

By: January 6th, 2011 20 Comments

Content Strategy was a big hit in 2010 and hows no signs of slowing down. In this interview, Andrew speaks with Colleen Jones, one of the content strategy’s “newest” faces. Colleen discusses her new book and what clout means for the future of the web.

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Questioning Authority: Our interview with Colleen Jones, author of Clout

UX Documentation: Why, What and How

By: December 14th, 2010 10 Comments

Documentation helps designers tell a story and facilitate change. Pamela Rodriguez investigates how holistic, project-wide documentation helps teams avoid repeating mistakes, organize their ideas, and improve their process.

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UX Documentation: Why, What and How

Under the cover: an interview with the authors of Undercover UX

By: September 30th, 2010 18 Comments

In this insightful interview with authors Cennydd Bowles and James Box, we discuss what was easy and what was difficult about writing a book for the user experience designers among us that continually fly under the radar.

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Under the cover: an interview with the authors of Undercover UX

Winning a User Experience Debate

By: September 28th, 2010 15 Comments

Although critique should be constructive and impartial, it’s inevitable that at times you’ll disagree with the feedback you receive. This selection, taken from Chapter 5 of the book Undercover UX, explains how to amass evidence in support of your user-centered designs.

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Winning a User Experience Debate

Complete Beginner’s Guide to Content Strategy

By: July 20th, 2010 34 Comments

Ready to get real about your website’s content? In this article, we’ll take a look at Content Strategy; that odd amalgamation of web savvy, Information Architecture and editorial process that adds up to something infinitely greater than the sum of its parts.

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Complete Beginner’s Guide to Content Strategy

Telling Your Website’s Story with Sketchboarding

By: February 9th, 2010 20 Comments

Ostensibly, the design process for websites and applications is a breeding (and proving) ground for new ideas. But a confluence of ill-defined experience design process, development methodologies, and varying entry points for those in the design disciplines requires us to take a second look. In this post, Andrew articulates some of the more novel ways in which experience designers are looking at the design process in order to orchestrate better user experiences.

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Telling Your Website’s Story with Sketchboarding
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