What do users think and feel while setting up an online store? This week, Lynsey Thornton from Shopify tells us what the Shopify team learned while investigating this very question.
Posts about “usability”
No one designs an email hoping that it’ll read like spam. Nevertheless, many notification emails do. In this article, designer Katharine Bierce shares a few ways to ensure that the emails we send avoid the spam folder.
Just like scientists, designers depend on empirical evidence to prove their hypotheses. This week, design researcher Shreya Kothaneth explains what we can learn from the way in which scientists have traditionally conducted their research.
Education teaches students the critical thinking skills necessary to succeed and, in turn, become good citizens. Kat Davis explains how teachers can apply the lessons learned from service design to that end.
Does maximizing sales come at the expense of a positive user experience? Paul Brooks explains the benefits of focusing on the user goals instead of merely the business objectives, and shows us how to choose good UX instead of dark patterns.
Although many designers are loathe to do it (and with good reason), designing with code helps us articulate the various ways in which our content relates to itself. This, in turn, helps us think more pragmatically about the systems we design. Information architect Andy Fitzgerald shows us how.
How can we go about testing our designs with minimum effort? David Simon explores guerrilla usability testing: the art of quickly soliciting – and later analyzing – user feedback.
In the second half of my chat with Bill Gribbons I dig in deep, asking questions related to design education. Dr. Gribbons shares what he feels are necessary components for the continued development our community of practice.
Although it’s quite common for designers to question their profession, it’s rare that they’re able to receive answers from knowledgable experts. Given the chance to do just that, I sat down with Dr. Bill Gribbons to discuss universal design, eLearning, and more.