Articles tagged with: usability

Usability lessons to Improve Self-Service Usability lessons to Improve Self-Service

Self-service sites can provide the best user experiences - giving full control to the user - or they can cause enormous frustrations. Author Sarah Chambers shows us some of the design principles that were used to make one of the top self service sites available - and how we can use those same principles to improve our work.

How to Make an Intuitive Data Display How to Make an Intuitive Data Display

Business intelligence and analytics programs like Sisense, Qlik, and Tableau are intended to help people without data analysis skills understand their analytics - but sometimes the programs are just as complicated as the data! This week, author Eldad Farkash shows us how to design programs that make analytics intuitive.

Overcoming the Agile/UCD Divide Overcoming the Agile/UCD Divide

Agile and UCD are two high ideals that revolve around processes. But sometimes they seem to be at odds with each other. This week, author Danny Bluestone attempts to bridge the gap between agile development, and user-centered design.