Articles tagged with: usability

The Perception of Control The Perception of Control

As we create positive experiences, we sometimes create the perception of control, even when the user doesn't actually control the situation. This week, author Marli Mesibov discusses the ethics involved in designing for perception rather than reality.

Set the Research Aflame Set the Research Aflame

Building and sustaining great products means ensuring customer insight is not only baked into the product, but also into the people building it. In this article Matthew Ovington shares approaches that the Paddy Power Product Design team adopts to get everyone in the process on the same page.

UX: a Process or a Task? UX: a Process or a Task?

Paul Hershey, Catalina Rusu, and Mike Atherton have all recently asked and answered the question: what IS UX? Is it a process? Is it design? Is it something more, or perhaps something less? In this round up, we look at all sides of the question.