Posts about “usability”

The Web is Changing: HTML5 and Native Media Support

By: January 18th, 2011 22 Comments

HTML5 introduces brand new native media support like we’ve never seen before. No more third-party software for playing audio & video. See what’s new, and why you should start implementing these new standards immediately.

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The Web is Changing: HTML5 and Native Media Support

The Relevance of User Experience: Using Every Opportunity to Impress

By: January 4th, 2011 13 Comments

Is it possible to calculate the ROI of great design? What about the cost-per-acquisition of a customer sold on User Experience? There are no second chances for first impressions, and even the smallest opportunity is a chance to “Wow” users. What you do with that opportunity can spark a chain of events that can make or break your business.

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The Relevance of User Experience: Using Every Opportunity to Impress

Incentivizing Users for Feedback

By: October 12th, 2010 3 Comments

Getting users to provide feedback isn’t always an easy feat. UX designer Damian Rees explores various things to consider (including pitfalls) when incentivizing users for their opinions.

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Incentivizing Users for Feedback

Overcoming the Obstacles of Usability Testing

By: July 27th, 2010 20 Comments

Usability testing, though incredibly useful, is not without its own hitches. Author and self-described “usability geek” Jacob Creech walks through the most common issues and how to avoid them.

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Overcoming the Obstacles of Usability Testing

Decoupling Usability and Visuals

By: July 1st, 2010 14 Comments

Usability and visual design are two areas that are heavily dependent on each other. They affect each other dramatically and each requires an understanding of how people will use and visualize the content. Pulling them apart, where possible, is a great way to understand how they impact the overall design and reduce the time and energy wasted in your creative process.

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Decoupling Usability and Visuals

Complete Beginner’s Guide to Design Research

By: June 1st, 2010 41 Comments

Research informs the process so that we explore more worthwhile, appropriate design solutions. In this article we’ll provide a jumping–off point, so that you can add research into your own projects.

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Complete Beginner’s Guide to Design Research

Encouraging Negative Feedback During User Testing

By: May 25th, 2010 26 Comments

Have you ever sat in a user testing session, watching a user really struggle with the task at hand only to have them tell you at the end everything was easy and straight forward? How do you encourage these participants to be negative? I’ve discovered a few techniques that might be able to help.

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Encouraging Negative Feedback During User Testing

Mashable Redesign: What Draws Attention?

By: January 14th, 2010 23 Comments

Mashable made a fresh start of the new year by launching a redesign. The intention of which was to put more focus on the stories, remove clutter, and to divide the content into sections. Most readers responded positively. But our team wanted to answer a more targeted question: What are the most attention-grabbing changes in Mashable’s new design? In this article we analyze user feedback and exhibit our results.

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Mashable Redesign: What Draws Attention?

CAPTCHA’s: Tough on Sales & Common Way to Test User Tolerance

By: September 22nd, 2009 30 Comments

CAPTCHA’s are a visual verification to test if a user is human, but do their spam reduction benefits outweigh their flaws? What’s the cost of slowing down spammers?

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CAPTCHA’s: Tough on Sales & Common Way to Test User Tolerance

Stop Counting Clicks

By: June 16th, 2009 38 Comments

The 3-click-rule is the Freddy Kreuger of web design advice. You think it’s finally dead and then it comes back and starts slashing up sensible debate about usable design. I’m hoping to convince you to stop talking about the 3-click rule.

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Stop Counting Clicks
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