Posts about “user research”

What Testing Won’t Tell You

By: March 25th, 2014 2 Comments

What do users think and feel while setting up an online store? This week, Lynsey Thornton from Shopify tells us what the Shopify team learned while investigating this very question.

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What Testing Won’t Tell You

Fail Fast, Fail Often: An Interview with Victor Lombardi

By: November 19th, 2013 7 Comments

What can we learn from failure? A great deal, says Victor Lombardi. In his latest book, Why We Fail, Victor tells over a dozen stories of projects gone awry and how their lack of success can inform our design strategy.

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Fail Fast, Fail Often: An Interview with Victor Lombardi

Five Tips for Conducting Scientific Research in the UX World

By: October 29th, 2013 4 Comments

Just like scientists, designers depend on empirical evidence to prove their hypotheses. This week, design researcher Shreya Kothaneth explains what we can learn from the way in which scientists have traditionally conducted their research.

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Five Tips for Conducting Scientific Research in the UX World

Interviewing the Interviewer, Part 2: A Chat with Maish Nichani

By: July 25th, 2013 Comments Off

How might a team of researchers stay in sync? In the second of this two-part interview series, user researcher Steve Portigal asks Maish Nichani to pull back the curtain, so-to-speak, on the inter-workings of his consultancy, PebbleRoad.

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Interviewing the Interviewer, Part 2: A Chat with Maish Nichani

Interviewing the Interviewer, Part 1: A Chat with Steve Portigal

By: July 23rd, 2013 10 Comments

What aspects of user research are most commonly overlooked? In the first of this two-part interview series, user researcher Maish Nichani asks Steve Portigal to share some of the highlights he’s learned from his years of study.

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Interviewing the Interviewer, Part 1: A Chat with Steve Portigal

The Art of Guerilla Usability Testing

By: July 2nd, 2013 8 Comments

How can we go about testing our designs with minimum effort? David Simon explores guerrilla usability testing: the art of quickly soliciting – and later analyzing – user feedback.

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The Art of Guerilla Usability Testing

5 Useful Lies to Tell User Research Participants

By: June 5th, 2012 15 Comments

Although design researchers vary in their methodology, no one argues with valid results. Lisa Duddington explains how to introduce both passive and active deception into the research process.

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5 Useful Lies to Tell User Research Participants

Complete Beginner’s Guide to Design Research

By: June 1st, 2010 41 Comments

Research informs the process so that we explore more worthwhile, appropriate design solutions. In this article we’ll provide a jumping–off point, so that you can add research into your own projects.

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Complete Beginner’s Guide to Design Research

Encouraging Negative Feedback During User Testing

By: May 25th, 2010 26 Comments

Have you ever sat in a user testing session, watching a user really struggle with the task at hand only to have them tell you at the end everything was easy and straight forward? How do you encourage these participants to be negative? I’ve discovered a few techniques that might be able to help.

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Encouraging Negative Feedback During User Testing

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