Education teaches students the critical thinking skills necessary to succeed and, in turn, become good citizens. Kat Davis explains how teachers can apply the lessons learned from service design to that end.
The one-two combination of publicly available data and ubiquitous technologies presents exciting opportunities for would-be civic designers. Interaction designer Andrew Maier recounts the altogether brief history of citizen experience design and provides avenues for readers to get started.
Increasingly subtle, pervasive interactions require us to return to our roots, to question our assumptions. Thomas Wendt provides perspectives for designers looking to bridge the gap between their intention and user's interpretation.
Getting lost in the minutiae of user experience research can affect the way we design for the Big Picture. Writer and user experience lead Jod Kaftan discusses why and how you should strive for design transcendence.