What can we learn from failure? A great deal, says Victor Lombardi. In his latest book, Why We Fail, Victor tells over a dozen stories of projects gone awry and how their lack of success can inform our design strategy.
What does literacy mean for those of us who create the web? In the first of this three-part series, interaction designer Andrew Maier looks at the political affordances of the web and the way in which cadence affects our work.
Education teaches students the critical thinking skills necessary to succeed and, in turn, become good citizens. Kat Davis explains how teachers can apply the lessons learned from service design to that end.
The one-two combination of publicly available data and ubiquitous technologies presents exciting opportunities for would-be civic designers. Interaction designer Andrew Maier recounts the altogether brief history of citizen experience design and provides avenues for readers to get started.
Increasingly subtle, pervasive interactions require us to return to our roots, to question our assumptions. Thomas Wendt provides perspectives for designers looking to bridge the gap between their intention and user's interpretation.