No one designs an email hoping that it'll read like spam. Nevertheless, many notification emails do. In this article, designer Katharine Bierce shares a few ways to ensure that the emails we send avoid the spam folder.
It’s not unusual for user-centered designers to feel isolated. In this interview we ask Leah Buley, author of the recently released book UX Team of One, how designers can cross the chasm and co-create.
As the methods driving user-centered designs have matured over the years, it's the fresh perspectives that keep us on our toes. Colin Eagan's Chakra Model gives us a new way to view how we affect our design projects.
Multiple attributes of enterprise software affront the otherwise normal, user-centered design process. Designer and researcher Jana Sedivy explores two tools that she's used to bring the creative process under control.
More commonly used for brainstorming, list-making, summarizing a topic or learning new information, mind maps enable association-based thinking in a non-linear way. Jenny Grinblo shows us how to use them on our product teams to a strategic end.