Information architecture is the structure behind a well-thought-out application or website. IA results in categorization, schema, mapping, and navigation that is intuitive and user-friendly.

Open Card Sort Analysis 101 Open Card Sort Analysis 101

Open card sorts inevitably produce a great deal of data. Knowing how to correctly structure and analyze that data can help information architects attain the perfection they seek. Alan Salmoni shows us how.

Hotel Booking, from Start to Finish Hotel Booking, from Start to Finish

Without careful consideration, users can get irreparably tangled in the weeds of booking a hotel room online. Elaine Simpson of Equator Digital Marketing lays out some ground rules for beginning (and completing) the design of an online booking process.