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Opinion & Interviews

On Potential Experience

On Potential Experience

Fight Club is that kind of cult movie you almost can’t help but like. In what has become author Chuck Palahniuk’s characteristic style, viewers inhabit the mind of a dark, introspective protagonist as he tries to cope with a dysfunctional world. Reading—and in this case, watching— Fight Club is actually a lot like the act [...]

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Our Friend, the User Researcher: an Interview with Bill Albert

Our Friend, the User Researcher: an Interview with Bill Albert

Like most user experience professionals, William “Bill” Albert is a busy guy. Unlike most professionals, however, Bill has nearly a decade of experience in the field. Today, he directs the Design and Usability Center at Bentley University, an organization offering UX consulting services to clients worldwide. He’s co-authored two books on user research and spoken [...]

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The User-Centered Design Conundrum

The User-Centered Design Conundrum

Its not a matter of who wins or loses, it’s how you play the game. In this post, Andrew addresses the conundrum facing many UX designers: conducting user research appears to diminish our role as an experience designer. Properly executed, though, design research makes for a valuable return on investment.

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Interview with the Authors of Remote Research

Interview with the Authors of Remote Research

Nate Bolt and Tony Tulathimutte, of the creative research firm Bolt | Peters, have conducted literally hundreds of interviews; so it’s only fitting that we return the favor. Read on to learn more about what design research means to you and how you and yours, and how you can get started. If that’s not enough, we’re even giving away books!

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Q&A with the Speakers of UX London 2010

Q&A with the Speakers of UX London 2010

Sometimes it’s important to take a step back from reading articles related to user experience and listen to the stories told by those at the forefront of our discipline. So to that end, we sent out a few questions to the speakers of the UX London conference asking them a couple of questions about how they got started and where they see our industry going

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Review of UserTesting.com

Review of UserTesting.com

For those of us looking for quality usability testing, we know how expensive it can be. UserTesting.com is a low-cost alternative that gives you results from remote testers within your niche’s demographic.

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User Experience Designer vs. Creative Director

User Experience Designer vs. Creative Director

Professionals within our industry are completely awash with opportunities by which they can tweak and cajole better user experiences from their projects. The difficult part is maintaining quality across all of these channels. Because of how multifaceted User Experience is, a user experience designer begins to take on a more directorial position within a project/company, which I see as analogous to that of a creative director.

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