It’s in an eCommerce-site-owner’s best interests to appear credible. In the final installment of her two-part series, Raji Borthakur shares even more tips to help readers not only assess but plan for the improvement of a retail site.
Open card sorts inevitably produce a great deal of data. Knowing how to correctly structure and analyze that data can help information architects attain the perfection they seek. Alan Salmoni shows us how.
User testing is a key part of validating design decisions, but what if the design of the test itself is invalid? Robert Kerr provides a number of perspectives by which we can reevaluate our current research methods.