How can we entice people to use a website or application while also teaching them how to use it? Author and UX designer Nathan Barry peels back the cover on his latest book to share a novel approach to traditional onboarding.
eCommerce sites create a hiccup in an otherwise cogent content strategy: one company speaks on behalf of another. Mark White explains what kinds of content manufacturers can provide in order to improve their potential customer's buying experience.
More commonly used for brainstorming, list-making, summarizing a topic or learning new information, mind maps enable association-based thinking in a non-linear way. Jenny Grinblo shows us how to use them on our product teams to a strategic end.
Organizations shouldn't seek out "do it all" designers; they should find team players. Fabricio suggests that the best of us leave our desks and involve the rest of the team throughout a project's lifecycle.
In the second of his two-part series, Matt Herron shares a number of common tools employed by content strategists. He then explores a number of undeveloped ideas that content strategists might use to facilitate their work.