What do users think and feel while setting up an online store? This week, Lynsey Thornton from Shopify tells us what the Shopify team learned while investigating this very question.
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Just like scientists, designers depend on empirical evidence to prove their hypotheses. This week, design researcher Shreya Kothaneth explains what we can learn from the way in which scientists have traditionally conducted their research.
How might a team of researchers stay in sync? In the second of this two-part interview series, user researcher Steve Portigal asks Maish Nichani to pull back the curtain, so-to-speak, on the inter-workings of his consultancy, PebbleRoad.
What aspects of user research are most commonly overlooked? In the first of this two-part interview series, user researcher Maish Nichani asks Steve Portigal to share some of the highlights he’s learned from his years of study.
How can we go about testing our designs with minimum effort? David Simon explores guerrilla usability testing: the art of quickly soliciting – and later analyzing – user feedback.
Some tasks are easier than others, of that we can be sure. But what distinguishes something that’s hard to do from something that’s easy? Tim Minor guides the way, extrapolating lessons from cutting-edge psychology research.
User workshops won’t tell you exactly what to do but, if run correctly, they can give you invaluable insight at the crucial early stages of a project. Craig Brewster explains everything you need to know to setup and run an in-person event with your users.
Although design researchers vary in their methodology, no one argues with valid results. Lisa Duddington explains how to introduce both passive and active deception into the research process.
Facebook didn’t just nail “social;” they created it. But where they sometimes fail – and where Google+ could win out – is usability. Liz Carlson of UserTesting shares results of their organization’s latest usability study.
Have you ever walked into a room and promptly forgotten what you came in for? Tim Minor helps us understand why this happens and what it means for our digital experiences.