Research helps teams better understand the people who will use the end-product. From pre-design interviews to post-design usability testing, research helps inform and finesse the final experience.

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Introduction to Product Usability Testing Introduction to Product Usability Testing

Usability is one of those crucial elements of a product that we tend to take for granted. When you pick up an object and use it, you often don't think about the countless hours and immeasurable thought that has gone into making that item do what it's intended purpose is.