: We live in an incredibly complex digital world. My new iPhone can do what?! I can collaborate online with how many people at once?! : http://parse.howdesign.com/professional_development/exploring-interface-possibilities-with-marshmallows/

: Growing up we all had different people we admired including but not limited to our parents, teachers, friends, sporting heroes, business leaders, writers, actors and mentors. People who inspired us, opened our thinking or got us to look at the world differently. : http://www.upassoc.org/upa_publications/upa_voice/volumes/2010/august/ux-leadership.html

: “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” : http://52weeksofux.com/post/1087338409/customers-as-guests

: The browser is an excellent tool. It’s ubiquitous, simple to operate, and extremely powerful. What’s more, it is almost entirely composed of useful surfaces. The window design (like an actual window) is focused on the content, with minimal but functional tools for navigating that content—and increasingly, even those tools are being hidden or marginalized. [...]

: As web designers we can only do so much for you the client. You can have the best website in the world, but if your customer service stinks users won’t come back. : http://boagworld.com/business-strategy/customer-service

: Well, what a week that was. Off the back of a won der­ful dCon struct came a timely dis cus sion (either well-timed, or ill-timed depend ing on your point of view) between Ryan Car son and the UX com munity (rebut tals from Andy Budd and Cennydd Bowles). : http://www.markboulton.co.uk/journal/comments/on-defining-ux

: Most usability advice follows the “Keep It Simple” principle. But is it really that straightforward to apply this principle to the real world? And should that even be our goal? : http://www.attackofdesign.com/usability-and-the-lowest-common-denominator/

: A web site or app should be the product of a Web Designer and a Web Developer (who occasionally are the same person, as demonstrated by Shaun Inman). Anyone else who is added into this equation is a waste of money and time. : http://thinkvitamin.com/opinion/ux-professional-isnt-a-real-job/

: Over at ThinkVitamin, Ryan Carson has boldly declared that ‘UX Professional’ isn’t a Real Job. He lists a (relatively small) number of reasons for this. : http://tumblr.intranation.com/post/1064741801/ux-professional-is-a-real-role-and-an-important-one

: Nick Finck is one of the leading voices in the field of User Experience (UX). While some seem to think User Experience is only related to website and software design, Nick takes it beyond that to include any interaction between you and whatever business or product you are using. : http://www.anotherpassion.com/2010/interview/nick-finck-is-about-experience/