: I’ve always liked this story about Betty Crocker and how General Mills took such care in designing the experience of making a cake. : http://www.90percentofeverything.com/2009/10/20/just-add-an-egg-usability-user-experience-and-dramaturgy/

: Comment forms are an essential part of our blogs, social networks and websites. Comment forms are our websites’ communication channel. : http://www.noupe.com/how-tos/comment-form-styling.html

: You can have the most gorgeous Web site with the most amazing interactive functionality, but if the words on the site don’t work for the site’s users, you don’t have a good Web site. : http://techinsider.nextgov.com/2009/11/promoting_plain_language.php?oref=latest_posts

: When I want to subscribe myself for a newsletter, website, online application or want to sign in, I need to put in my password. This is the easiest way to protect websites/applications and it works, but what I really don’t understand is why a password need to appear as dots in the textfield. In [...]

: In recent years, as user experience research has become more critical or even standard practice, there is a clear trend towards measuring user experience and usability using quantitative research techniques. : http://www.usabilitynews.com/news/article6067.asp

: Well, what I do find interesting is that I’m seeing several parallels between cooking and designing interfaces and websites. : http://www.usabilitypost.com/2009/11/13/cooking-a-website/

: It’s interesting to see the latest developments in the phone market. Everyone is scrambling to match the iPhone in form and function in order to hold on to their market share. : http://www.usabilitypost.com/2009/11/03/3-things-phone-manufacturers-should-get-right-to-beat-the-iphone/

: Great article on some really obvious ways to improve user experience that a lot of sites don’t pay attention to! : http://spyrestudios.com/improve-user-experience/

: The new business meeting was going swimmingly—that is, until the client started asking questions about our design process. Then we unleashed our lexicon of specialized user experience (UX) research terminology. : http://www.alistapart.com/articles/can-you-say-that-in-english-explaining-ux-research-to-clients/

: “Content-rich” is not enough. Most websites are not learner-friendly. As an industry, we haven’t done our best to make our content-rich websites suitable for learning and exploration. Learners require more from us than keywords and killer headlines. They need an environment that is narrative, interactive, and discoverable. Amber Simmons tells how to begin creating [...]