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UX Leadership

: Growing up we all had different people we admired including but not limited to our parents, teachers, friends, sporting heroes, business leaders, writers, actors and mentors. People who inspired us, opened our thinking or got us to look at the world differently. : http://www.upassoc.org/upa_publications/upa_voice/volumes/2010/august/ux-leadership.html

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Customers as Guests

: “We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” : http://52weeksofux.com/post/1087338409/customers-as-guests

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Making the URL Bar Useful Again

: The browser is an excellent tool. It’s ubiquitous, simple to operate, and extremely powerful. What’s more, it is almost entirely composed of useful surfaces. The window design (like an actual window) is focused on the content, with minimal but functional tools for navigating that content—and increasingly, even those tools are being hidden or marginalized. […]

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Mark Boulton: On defining UX

: Well, what a week that was. Off the back of a won der­ful dCon struct came a timely dis cus sion (either well-timed, or ill-timed depend ing on your point of view) between Ryan Car son and the UX com munity (rebut tals from Andy Budd and Cennydd Bowles). : http://www.markboulton.co.uk/journal/comments/on-defining-ux

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‘UX Professional’ isn’t a Real Job

: A web site or app should be the product of a Web Designer and a Web Developer (who occasionally are the same person, as demonstrated by Shaun Inman). Anyone else who is added into this equation is a waste of money and time. : http://thinkvitamin.com/opinion/ux-professional-isnt-a-real-job/

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Nick Finck Is About Experience

: Nick Finck is one of the leading voices in the field of User Experience (UX). While some seem to think User Experience is only related to website and software design, Nick takes it beyond that to include any interaction between you and whatever business or product you are using. : http://www.anotherpassion.com/2010/interview/nick-finck-is-about-experience/

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