: Designing a rich Internet application (RIA) can test even an experienced design team. The hardest challenge is to blend Web and desktop paradigms to create a responsive and intuitive experience. : http://uxmag.com/design/rich-internet-application-screen-design

: How do we get users from the unfamiliar zone into the interested zone and subsequently becoming a first time use? : http://www.onextrapixel.com/2009/11/16/strategies-on-how-to-motivate-users-to-sign-up-through-design/

: Progress trackers are designed to help users through a multi-step process and it is vital that such trackers be well designed in order to keep users informed about what section they are currently on, what section they have completed, and what tasks remain. : http://www.smashingmagazine.com/2010/01/15/progress-trackers-in-web-design-examples-and-best-design-practices/

: I spend a lot of time working on large-scale site designs, redesigns, and app designs, so it’s kind of fun when the pressure is on to develop a single lead generation page. : http://carsonified.com/blog/design/making-dough-or-spam-the-perplexing-case-of-designing-lead-generation-pages/

: Personas, in the marketing sense, tend to be full of fluff, and are simply another deliverable to which to bill to the client. Really. : http://www.deconstructux.com/2009/12/personas-a-sort-of-getting-started-guide/

: This article reviews 6 simple but powerful research techniques you can use to improve the information architecture of your product or web site. None of these activities requires a computer. You simply need a bunch of cards, a participant and a desk. : http://www.userfocus.co.uk/articles/cardgames.html

: Chances are you’ve come in contact with a piece of flat-pack furniture from Ikea. You may even have put a shelf or desk together with the help of an allen wrench and a single-sheet instruction manual. Ikea has successfully innovated in pricing, logistics, packaging, and store layout to become a global phenomenon. : http://uxmag.com/features/lessons-from-ikea

: I’ve had this question put to me in the past month about 20 times or so. It’s a tough question to answer in a nutshell, as it has a lot to do with “How do I retrain my skills to focus on User Experience” which is really what i think is the right question [...]

: In this article we focus on the use of scenarios and paper prototypes to support a rapid and collaborative exploration of potential implementation approaches (how). : http://johnnyholland.org/2009/11/10/a-ux-strategy-through-stories-scenarios-and-sketches/

: MrTweet’s comprehensive list of active UX folks on twitter. : http://mrtweet.com/community/user_experience