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Interaction Design

: Bill Verplank is interviewed in Chapter 2 My PC. His illustrated descriptions clarify the pioneering interaction design work of Bill Atkinson and Larry Tesler. : http://www.youtube.com/watch?v=C3rxCLhzmXY

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BreezyFAQ

: A web app that lets you add searchable Frequently Asked Questions to your site. The questions are easy to search and users can ask questions directly on the page. You can answer asked questions and/or add them tor your list of questions. It’s very simple to set up and it’s free. : http://breezyfaq.com

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Progress Trackers in Web Design: Examples and Best Practices

: Progress trackers are designed to help users through a multi-step process and it is vital that such trackers be well designed in order to keep users informed about what section they are currently on, what section they have completed, and what tasks remain. : http://www.smashingmagazine.com/2010/01/15/progress-trackers-in-web-design-examples-and-best-design-practices/

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Card Games for Information Architects

: This article reviews 6 simple but powerful research techniques you can use to improve the information architecture of your product or web site. None of these activities requires a computer. You simply need a bunch of cards, a participant and a desk. : http://www.userfocus.co.uk/articles/cardgames.html

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