: Sometimes good UX is about being clever. Sometimes it’s to make the user happy or smile. However, when the success of your product depends on new, possibly inexperienced users successfully downloading and installing it, good UX is the difference between success and failure. : http://www.hanselman.com/blog/GoodUXInTheWildDropboxsAttentionToDetailOnTheirDownloadPage.aspx

: Being a Sydney-based UX company we do heaps of work in finance, particularly with online forms. Typically an online form, usually comprising multiple screens, will present some design challenges. : http://blog.objectivedigital.com/fake-form-fields-for-a-better-user-experience

: We don’t often write about products that we didn’t work on, but I came across Path last night and felt it was worth talking about. Path has been around since November of last year. I only vaguely remember looking at it when it first launched, and I don’t even recall what it did – [...]

: It is time for another installment of Gifts for User Experience Geeks! Just in time for the 2011 holiday season. : http://www.nickfinck.com/blog/entry/gifts_for_user_experience_geeks_2011/

: I was skeptical. ‘Design’ is not a word I’m entirely comfortable around. Almost entirely because I’m not naturally very good at it. And yet I found myself signed up – by my doing, too – to spend a summery Cape Town Saturday at a workshop. The workshop in question is part of Ogilvy’s Digital [...]

: This is an amazing (intentional) portrait of the world’s worst website. Every UXer and designer should see it. An oldie but goodie. : http://www.angelfire.com/super/badwebs/

: Physical buttons have the unique ability to provide low-attention and vision-free interactions through their intuitive tactile clues. Unfortunately, the physicality of these interfaces makes them static, limiting the number and types of user interfaces they can support. On the other hand, touch screen technologies provide the ultimate interface flexibility, but offer no inherent tactile [...]

: I find inspiration in the literature that examines games and play as factors in creating delightful and engaging experiences. I like to think of how this applies to products outside of the video gaming industry. I’ve had Thomas Malone’s 1981 paper, “Heuristics for Designing Enjoyable Interfaces: Lessons from computer games” on my desk for [...]

: At the User Interface 16 Conference in Boston, Jared Spool walked through what makes a product design intuitive and how teams can use this information to create better designs. : http://www.lukew.com/ff/entry.asp?1443

: It’s a web-based application, it runs in your browser and is accessible from any computer, and is designed for collaboration, both within your company and with external stakeholders. : http://blogs.balsamiq.com/product/2011/11/10/mybalsamiq/