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The Usability Testing Process (diagram)

: A diagram that you can print out and use as an A4 poster that outlines the following steps as part of the Usability Testing process: 1- Usability test planning 2.1- Participant Recruitment 2.2 Scenario & Task creation 3- Execute the usability test/ conduct usability test sessions 4- Data Analysis 5- Reporting 6- Usability test […]

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Mouseflow

: By inserting one line of javascript you can watch videos of your live website users with Mouseflow. Every mouse movement, click, scroll event and keystroke is recorded and can be played back in the browser. You can even live stream the users that are on your website right now! You can also visualize the […]

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Try the “Lightening Quick” Mental Model Method

: When I was making a lot of mental models in the get-it-to-market-yesterday dot com boom of the late 1990’s, I used a technique that resulted in a mental model plus gap analysis brainstorm in the course of one day. Now that it’s the not-in-this-economy post economic slump, I think it’s time to put this […]

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