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User Stories: a strategic design tool

: Collaborative design methods play a key role in aligning team members towards a shared and strategic project vision. In this article we describe how user stories stimulate and facilitate discussion and decision making with clients in the development of a User Experience Strategy. In our context (the development of online projects) the User Experience […]

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Peter Merholz: The Want Interview

: The founder & president of Adaptive Path explains why they’re shifting away from “user experience” and towards “experience design.” He celebrates 360 design strategies through successful “customer journeys” by Apple and Southwest Airlines and advocates for marketing and advertisement becoming the first touchpoint of such. He also outlines the history of personal computing in […]

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Relative readability

: After years of wondering why browsers defaulted to 16pt text sizes I’m starting to be convinced that long text really is significantly more readable on screen at precisely that size. So I started with 16px for the post text and worked out from there. The problem is that whenever I’ve tried that in a […]

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