: Frog’s Robert Fabricant dissects the ways that credit-card swipes work in New York’s subway system, and finds an object lesson in user interface design. : http://www.fastcodesign.com/1665022/why-does-interaction-design-matter-lets-look-at-the-evolving-credit-card-swipe

: Some people rip off the corner of the packet with their teeth. Others, while driving, squirt the ketchup directly into their mouth, then add fries. Some forgo fries at the drive-through all together to keep from creating a mess in the car. : http://online.wsj.com/article/SB10001424053111904194604576578691502178606.html

: Without going into great detail about the structural design or integrity of a simple chair, they have four legs because if they didn’t we would fall over. We trust in this fact everyday and when we use a chair we trust that it will not fail us, but we take this fact for granted [...]

: Netflix CEO Reed Hastings wrote a blog post yesterday explaining his company’s recent decision to split up the streaming and DVD delivery services of the company. : http://bokardo.com/archives/netflix-in-danger-of-ruining-their-user-experience/

: As User Experience professionals we add a ton of value to the products and services that we design. : http://www.elisabethhubert.com/2011/09/ux-are-we-getting-ripped-of/

: A/B testing is often spoken of as though in opposition to usability testing. In reality, the two types of tests answer different questions and serve different purposes. Both have a place in a project; in fact, they often complement one another. : http://blog.abovethefolddesign.com/2011/09/08/the-right-test-at-the-right-time/

: I haven’t written anything about intranets on my blog yet. I worked for several years on intranet usability, and after years of counselling feel I’m about ready to talk about my experiences. In this post I’ll tell a story that explains how organisations sometimes think they’re being more efficient when the opposite is true. [...]

: If you’re interested in getting a job in user experience (UX), what should you do to make a great first impression? I spoke to Leslie Fountain, Experience Design Director, and Karen Varnavas, HR Co-ordinator, to find out what you should think about when putting together your CV, covering letter and portfolio. : http://www.foolproof.co.uk/how-to-ace-the-ux-job-application/

: Mobile is so much more than an extension of the web; it is an opportunity for brands to develop next-generation customer experiences that raise the bar of convenience. : http://www.forbes.com/sites/onmarketing/2011/09/08/10-great-mobile-brand-experiences-forrester/

: Gregg Bernstein’s eureka moment came the way so many do: while poring over typeface licenses. : http://www.thedaily.com/page/2011/09/06/090611-tech-technews-itunes-redesign-1-2/