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Eyetracking Studies — 7 Traps to Avoid

: I was asked to give a talk on a panel about eyetracking at the SES (Search Engine Strategy) conference in Chicago, so it is kind of on my mind. So one more post about eyetracking, and then I’ll move on to different topics! At the conference I talked about the 7 traps to avoid […]

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Icons and the Web – Part 1: Why they Matter

: This is the first article in a six part series, in which we will discuss various aspects of using icons for the web! This particular article looks at what icons are and why they can be an important addition, both in terms of usability and aesthetics. :

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The future of UI will be boring

: Have you ever sat back, scratched your chin, and wondered when the computer industry will break free of these current interfaces.. which can be a hassle even for experts, and downright confusing (e.g. click vs. double-click) for the non-experts? :

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Service as Negotiation

: The dictionary defines service as “the action of helping or doing work for someone.” According to Remen, however, serving is not the same as helping; service is a mutual act, as a relationship between equals. Serving takes advantage of personal and professional specialization without undermining equality. Service creates a dynamic where individuals and groups […]

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