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Usability

Writing User Friendly Content

By: Matthew Kammerer December 8th, 2009 35 Comments

Content is a vital part of your website. If your content is not easy to understand and interpret, then you may easily lose your reader. The content of your website will make or break the experience, no matter how easy to use your website may be.

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Writing User Friendly Content

Review of UserTesting.com

By: James Costa November 12th, 2009 15 Comments

For those of us looking for quality usability testing, we know how expensive it can be. UserTesting.com is a low-cost alternative that gives you results from remote testers within your niche’s demographic.

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Review of UserTesting.com

Creating a Usable Contact Form

By: Matthew Kammerer September 1st, 2009 39 Comments

There are some simple steps you can take to create the best bridge possible between you and your clients. The most effective way is through a contact form on your site that will allow users to communicate with you or your business. It is an essential component for any person who is looking to hear feedback as well as anything else their viewers want to suggest.

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Creating a Usable Contact Form

Introduction to Product Usability Testing

By: Redd Horrocks August 25th, 2009 4 Comments

Usability is one of those crucial elements of a product that we tend to take for granted. When you pick up an object and use it, you often don’t think about the countless hours and immeasurable thought that has gone into making that item do what it’s intended purpose is.

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Introduction to Product Usability Testing

10 Usability Lessons from Steve Krug’s Don’t Make Me Think

By: Redd Horrocks July 7th, 2009 48 Comments

Many people in the usability community regard Steve Krug’s book Don’t Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition as the laypersons usability bible. This book explains briefly and concisely everything one needs to know about getting started with web usability. For more advanced users, it’s a great refresher course.

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10 Usability Lessons from Steve Krug’s Don’t Make Me Think

Keep Users Updated During Long Load Times

By: Matthew Kammerer June 30th, 2009 23 Comments

Load times are unavoidable in some circumstances. It is critical to be keep the user informed of what is happening and how much longer the process should take.

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Keep Users Updated During Long Load Times

Stop Counting Clicks

By: David Hamill June 16th, 2009 35 Comments

The 3-click-rule is the Freddy Kreuger of web design advice. You think it’s finally dead and then it comes back and starts slashing up sensible debate about usable design. I’m hoping to convince you to stop talking about the 3-click rule.

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Stop Counting Clicks

8 Tips for Maintaining a User Friendly Site in One Hour a Month

By: Redd Horrocks June 2nd, 2009 23 Comments

Keeping a website maintained and usable can be done in as little as an hour a month. Check out these tips for keeping on top of your site.

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8 Tips for Maintaining a User Friendly Site in One Hour a Month

FeedBurner’s Free RSS-to-Email Syndication: Why You Can’t Afford It

By: David Leggett May 12th, 2009 32 Comments

In this post I’m going to show you why you shouldn’t be using FeedBurner to distribute RSS Feeds via Email, and offer some alternatives to FeedBurner that do Email Syndication better.

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FeedBurner’s Free RSS-to-Email Syndication: Why You Can’t Afford It

Better User Orientation through Navigation

By: Rachel Nabors May 5th, 2009 23 Comments

If you implement the following tips, not only will your users be able to mentally picture where they are when they crash-land on any of your site’s pages, but they’ll be aware of the many other things around them in relation to the site’s structure.

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Better User Orientation through Navigation
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