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Process & Practice

Finding the Balance: Users’ Needs Vs. Clients’ Wants

By: Oliver Gitsham September 7th, 2010 8 Comments

Negotiating and prioritizing between your clients and their users’ needs is rarely an easy task. Oliver Gitsham explores some of the obstacles UX designers may encounter along the way, along with potentially palliative advice.

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Finding the Balance: Users’ Needs Vs. Clients’ Wants

Getting to Grips with Content

By: Felicity Evans August 26th, 2010 8 Comments

Interface developer Felicity Evans points out that content development has dropped on the to-do lists of web designers for too long. Since the aim of all design should be to facilitate content, she argues that said content should be a number-one priority via a solid strategy.

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Getting to Grips with Content

Designing with Paper Prototyping

By: Thomas Davies August 5th, 2010 21 Comments

Paper prototyping is a key component of the user-centered design (UCD) process and is a popular method among designers. The characteristics of paper prototyping lends itself to the iterative approach that is so valuable in the UCD process

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Designing with Paper Prototyping

Overcoming the Obstacles of Usability Testing

By: Jacob Creech July 27th, 2010 17 Comments

Usability testing, though incredibly useful, is not without its own hitches. Author and self-described “usability geek” Jacob Creech walks through the most common issues and how to avoid them.

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Overcoming the Obstacles of Usability Testing

Concerning Fidelity in Design

By: Tyler Tate June 29th, 2010 33 Comments

In late 2009, Tyler teamed up with Nutshell to design a new customer relationship management application. Based on his experience, Tyler describes how to use sketches, wireframes, and prototypes to move us down and out the design funnel.

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Concerning Fidelity in Design

Considering Prototypes

By: Andrew Maier June 15th, 2010 13 Comments

Prototyping is an essential part of an iterative, user-centered design process. In this post, Andrew walks readers through a variety of considerations made during the creation and adoption of prototypes.

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Considering Prototypes

Mission Impossible: Shrinking the UX Process

By: and and Lis Hubert May 9th, 2010 14 Comments

Sticking with high–level concepts allows designers to implement a UX strategy without disrupting a traditionally development-heavy workflow. In this post, Lis Hubert and Gabi Moore recount their story creating a UX process at AnyClip in just three weeks.

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Mission Impossible: Shrinking the UX Process

Facilitating Design Critique

By: ZURB May 4th, 2010 11 Comments

Design critique is arguably one of the most important parts of the design process, but easily one of the least facilitated. In this post, ZURB shows us how to facilitate and act upon the advice of our peers.

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Facilitating Design Critique

Designing with Lenses

By: Bill Scott April 6th, 2010 16 Comments

UX designers frequently take a holistic approach to the websites they architect by considering many interrelated factors at the same time. In this post, author Bill Scott provides a worthy counterpoint; a form of reductivism by which we might distill more salient aspects of a user’s total experience.

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Designing with Lenses

Taming Goliath: Collaboration with Large Companies (part 2 of 2)

By: Alan Colville March 25th, 2010 7 Comments

After signing the contract, it might seem the hard work is behind you—but that’s far from the truth. As Alan shows us this article, the final of his series, there are plenty of idiosyncrasies facing UX professionals in their work with larger clients.

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Taming Goliath: Collaboration with Large Companies (part 2 of 2)
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