Stop Wasting Time Tracking Down Bugs and Digging Through Client Feedback with BugHerd
Remote collaboration is critical these days with most teams currently working from home. We need tools that allow for easy sharing of comments and keeping track of what our distributed teams are working on.
Development teams move quickly and need feedback from their clients and stakeholders throughout the design and development process. Unfortunately, getting feedback and tracking bugs can be a real pain, particularly from clients who aren’t technical. Vague comments without proper context can be difficult to understand and address. Feedback can also be difficult to manage, particularly if it’s long email chains and spreadsheets and from various sources.
For project managers in particular, it’s can be hard to get visibility into how a project is progressing. It can be difficult to ensure all feedback is captured and your clients feel heard.
One tool that really simplifies the collection and management of website feedback is BugHerd. BugHerd saves communication time between the team and stakeholders by capturing technical information when feedback is provided.
Get the data you need to resolve bugs and feedback fast. Experience BugHerd with a free 14-day trial
Collect, Manage and Take Action on Website Feedback from One Location
Tired of receiving lengthy back and forth emails with your clients about changes that they want made? How about cropped screenshots that don’t give you the context of what they are providing feedback on? BugHerd’s website feedback tool significantly reduces the time you spend wading through unclear, unactionable feedback.
Effortlessly Tag and Review Items with Feedback
Your clients and stakeholders don’t need any technical ability to be able to easily and quickly provide comments and feedback. This works because BugHerd acts like a transparent layer on a website. Stakeholders and team members can simply point and click to add feedback onto a page right where they find the issue.
Tasks are pinned directly on the page to an element, complete with metadata like screenshots, CSS selector data, OS & Browser Data, making bugs and feedback replicable and actionable.
Manage Tasks with Ease
Your team members are already likely familiar with the Kanban board concept. Kanban boards visually depict work at various stages of a process using cards to represent work items and columns to represent each stage of the process. Using BugHerd, tasks and the technical detail are sent to a Task Board. From one central location, tasks can be assigned to team members and tracked to completion. BugHerd is perfect for using with remote teams to get everyone on the same page.
Teams tend to rely on tools that they are already comfortable with and enjoy using. BugHerd’s integrations with Slack allow you to send a variety of feedback and bug reports directly to your company’s Slack channels and its integration with GitHub lets you keep your bug reports in sync by creating GitHub issues in your repository.
Try BugHerd on Your Site for Free
BugHerd is something you really need to experience to see its simplicity and power for your team. It’s simple to install and use and needs very little to no training. Get a free 14-day trial with no credit card needed to get started.