When clients agree with a user-and-content-centered point of view, magic happens. Bjørn Bergslien recounts a year-long project in which his team worked with a Norwegian bank to redesign their once ailing website.
Multiple attributes of enterprise software affront the otherwise normal, user-centered design process. Designer and researcher Jana Sedivy explores two tools that she's used to bring the creative process under control.
While we’re busy stuffing ourselves with tasty treats and the company of family and friends, we wanted to take a minute to say farewell to 2012. Associate Editor Kristina Bjoran shares the top five posts throughout the year.
How can we entice people to use a website or application while also teaching them how to use it? Author and UX designer Nathan Barry peels back the cover on his latest book to share a novel approach to traditional onboarding.
eCommerce sites create a hiccup in an otherwise cogent content strategy: one company speaks on behalf of another. Mark White explains what kinds of content manufacturers can provide in order to improve their potential customer's buying experience.
More commonly used for brainstorming, list-making, summarizing a topic or learning new information, mind maps enable association-based thinking in a non-linear way. Jenny Grinblo shows us how to use them on our product teams to a strategic end.