eCommerce sites may be missing a number of crucial opportunities to satisfy users and increase sales. Paul Bryan of Usography shares the findings of his recent study on online stores and explains how they’re missing the mark.
As designers move into the realm of tablets, gesture-based controls lack consistency across platforms. Thomas Davies discusses his recent gesture study, and argues that standards are in order. Part two of two.
With an abundance of remote testing tools available, it’s not always easy to choose the right one(s). Here, author and web designer Matt Milosavljevic provides an overview of the types of tools available, common use cases, and potential pitfalls to look out for.
Usability testing, though incredibly useful, is not without its own hitches. Author and self-described “usability geek” Jacob Creech walks through the most common issues and how to avoid them.
Research informs the process so that we explore more worthwhile, appropriate design solutions. In this article we’ll provide a jumping–off point, so that you can add research into your own projects.
Remember, just because nobody complains, it doesn’t mean all parachutes are perfect. The same goes for web design; usability testing is often overlooked by clients and designers alike, but the value that can be gained from it is immense.
UX designers frequently take a holistic approach to the websites they architect by considering many interrelated factors at the same time. In this post, author Bill Scott provides a worthy counterpoint; a form of reductivism by which we might distill more salient aspects of a user’s total experience.
When CNN approached Fi it was a thrilling moment here at the agency. Since 1999 we saw the world famous news brand pioneer within the digital …
I was invited to speak at the MonkiGras event this week where getting a little sweary and ranty is kind of encouraged (it goes well with the c…
This is vitally important people so listen up. The web now connects a third of our planet. Over 1.2 billion people [1] use the web on devices,…
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